WorkSub

Terms of Service

Last Updated: December 10, 2024.

1. Introduction

These Terms of Service ("Terms") govern your use of our web development subscription service ("Service"). By subscribing to and using our Service, you agree to be bound by these Terms. Please read them carefully.

2. Definitions

  • "Service Provider," "we," "us," or "our" refers to [Company Name]
  • "Client," "you," or "your" refers to the individual or entity subscribing to the Service
  • "Deliverables" refers to any websites, code, designs, or other materials created through the Service
  • "Subscription Period" refers to the duration of your active subscription

3. Service Description

3.1 Core Services

We provide ongoing web development and maintenance services on a subscription basis, including:

  • Website development and updates
  • Bug fixes and troubleshooting
  • Regular maintenance and security updates
  • Technical support
  • Monthly development hours as specified in your subscription plan

    • 3.2 Service Limitations

    • Emergency support outside business hours may incur additional charges
    • Complex custom development projects may require separate agreements
    • Third-party integrations are subject to their respective terms and limitations

    4. Subscription Plans and Payment

    4.1 Billing

    • Subscription fees are billed monthly in advance
    • All fees are non-refundable unless otherwise specified
    • Payment is due within 14 days of invoice date

    4.2 Changes to Fees

    • We reserve the right to modify subscription fees with 30 days notice
    • Changes will not affect pre-paid subscription periods

    5. Client Responsibilities

    You agree to:

    • Provide necessary content and materials in a timely manner
    • Maintain accurate contact and billing information
    • Respond to queries related to your projects within reasonable timeframes
    • Ensure you have necessary rights to any content provided to us
    • Maintain security of your account credentials

    6. Intellectual Property Rights

    6.1 Client Content

    You retain all rights to content you provide to us.

    6.2 Deliverables

    • Upon full payment, you receive a non-exclusive license to use the Deliverables
    • Third-party components are subject to their respective licenses

    7. Confidentiality

    Both parties agree to:

    • Maintain confidentiality of proprietary information
    • Use reasonable security measures to protect confidential information
    • Not disclose confidential information without written consent

    8. Term and Termination

    8.1 Duration

    This agreement remains in effect for the duration of your subscription.

    8.2 Termination

    • Either party may terminate with 30 days written notice
    • We may terminate immediately for breach of these Terms
    • Upon termination, you must pay any outstanding fees

    9. Limitation of Liability

    9.1 Service Warranty

    We provide the Service "as is" without warranties of any kind.

    9.2 Liability Cap

    Our liability is limited to the amount paid for the Service in the previous 12 months.

    10. Indemnification

    You agree to indemnify us against claims arising from:

    • Your breach of these Terms
    • Your use of the Service
    • Content you provide

    11. Service Level Agreement

    11.1 Response Times

    • Critical issues: Within 4 business hours
    • Non-critical issues: Within 1 business day
    • General inquiries: Within 2 business days

    11.2 Availability

    We strive to maintain 99.9% service availability, excluding scheduled maintenance.

    12. Modifications to Terms

    We reserve the right to modify these Terms with 30 days' notice. Continued use of the Service constitutes acceptance of modified Terms.

    13. Governing Law

    These Terms are governed by Deleware law, excluding conflicts of law principles..

    14. Showcasing Work

    14.1 Portfolio Rights

    • We reserve the right to include completed websites and projects in our portfolio and marketing materials, unless explicitly prohibited in writing
    • We may use screenshots, links, and general descriptions of the work completed
    • Client logos may be used in our client list unless explicitly prohibited in writing
    • We will respect any confidentiality agreements that are separately executed

    14.2 Client Privacy

    • No sensitive or confidential information will be disclosed in our showcased work
    • Client contact information will never be shared without explicit permission
    • Upon written request, we will remove specific projects from our portfolio

    15. Contact Information

    For questions about these Terms, email us at: legal@worksub.co

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